Getting support
This Support Center is dedicated to customers with active maintenance contract. You can create an account, have access to articles and create support ti...
Mon, 13 Nov, 2017 at 10:51 AM
Context Any customer with active maintenance contract can request support through our ticketing system and can find information in the existing articles...
Thu, 23 Apr, 2020 at 9:12 AM
Through RCS Support Center, you can download different software installation packages. The download links are available in dedicated articles (Ex : &quo...
Thu, 23 Apr, 2020 at 9:24 AM
Foreword Any customer with active maintenance contract can request support through our ticketing system. There are two ways to create a new suppo...
Thu, 23 Apr, 2020 at 9:13 AM
Foreword In some case, answering to your ticket may require a remote control session. This can be done with a customized version of TeamViewer. Proce...
Tue, 29 Oct, 2019 at 2:59 PM
Foreword It is sometimes helpful to send us files that will help us to understand your question or your problem. Recommendations You can attached ...
Tue, 2 Apr, 2019 at 12:52 PM